Boosting Hotel Success: AI-Driven Automation for MICE Excellence
Leading the Transformation in MICE Hotel Management
MICE DESK leverages cutting-edge AI technology and deep industry expertise to automate complex processes in the MICE (Meetings, Incentives, Conferences, and Exhibitions) industry. From inquiries to bookings, contracts, and planning, MICE DESK’s solution boosts efficiency while solving the sector’s workforce shortage.
Our vision is to resolve the workforce shortage in the MICE hotel sector by automating processes, allowing hotels to focus on their core business – delivering exceptional guest experiences.
Our mission
MICE DESK’s mission is to address the chronic labor shortages in the MICE hotel sector by automating nearly all operational processes, from booking to event management. By combining AI-powered solutions with experienced personnel, MICE DESK ensures that hotels can deliver seamless service while optimizing efficiency.
AI-Driven Automation for MICE Hotels
MICE DESK integrates Large Language Models (LLMs), RPA, and other AI technologies to fully automate the complex booking, contracting, and planning processes. This allows hotels to handle more inquiries with greater speed and precision.
Expert Personnel Combined with Automation
Alongside advanced AI technology, MICE DESK provides hotels with experienced personnel to manage and optimize convention and group sales processes. This unique combination allows for increased productivity and customer satisfaction.
Cloud-Based Solutions for Seamless Integration
MICE DESK’s solutions are entirely cloud-based, ensuring that they can be seamlessly integrated into existing hotel management systems while offering scalability and flexibility for future growth.
Investment Focus Areas
- IT Infrastructure
- Sales Intelligence
- eCommerce
- Security